MSP Project Support

Senior expertise, delivered alongside your team.

A senior engineer your team can bring in for the projects, escalations, and specialized work your techs don't have the time or experience for, working within your client relationship, not around it. Backed by 27+ years across Microsoft, VMware, AWS, and security.

Talk about a project

WHAT WE TAKE ON

Microsoft 365 migrations

Exchange-to-Microsoft 365 mailbox migrations, cutover planning, and post-migration cleanup.

Entra ID & Intune

On-premises Active Directory to Microsoft Entra ID moves with Intune enrollment, compliance policies, and BitLocker.

Identity & access

Entra Connect and Cloud Sync setup, MFA, and Conditional Access rollouts.

Security rollouts

EDR/XDR deployments at scale through your RMM, plus penetration testing and incident response for your clients.

Firewalls & networking

Deployments across Fortinet, Sophos, WatchGuard, Cisco, and Barracuda.

Cloud & infrastructure

Azure and AWS migrations, Linux and Windows server builds, backup, and disaster recovery.

Automation

PowerShell and Python scripting your team keeps and reuses.

Escalations & pre-sales

Tier 3 escalation support and technical scoping for your prospects.

HOW WE WORK WITH YOUR TEAM

  1. 01

    We support your team, not compete with it

    Communication channels, client-facing roles, and escalation paths are agreed at the outset. We work within your existing delivery model and processes, under your brand when you prefer.

  2. 02

    Clear technical ownership

    We define who designs, approves, implements, and validates each part of the work, and raise dependencies and trade-offs early so nothing falls through the cracks.

  3. 03

    Documentation your engineers can use

    Architecture, configuration decisions, test results, and operational notes are captured in a form your team can work from, not just a record that a task was completed.

  4. 04

    Handoffs built for ongoing support

    The transition is planned before the work ends. We review what changed, how it was tested, what remains open, and who owns the environment going forward.

ENGAGEMENT OPTIONS

  • Fixed-scope projects
  • White-label work under your brand
  • Staff augmentation

TRACK RECORD

  • Migrated a three-branch credit union from on-premises Active Directory to Entra ID and Intune.
  • Deployed EDR to more than 2,000 endpoints through RMM.
  • Brought a 22,000-user Microsoft 365 support backlog under 40 tickets in two months.

DELIVERABLES

Completed project work, a clear split of responsibilities, regular updates, migration and configuration documentation, reusable scripts your team keeps, and a support-ready handoff so your team stays in control.

Need another senior engineer on your next project?

Tell us about the work, the timeline, and how you'd like us to fit with your team.

Talk about a project